7i78 Privacy Policy

This privacy policy has been prepared by the organization operating the 7i78 platform and its related services. When you register on 7i78, use our services, or visit our website, you are considered to have agreed to the terms of this privacy policy. Please read this policy in full and contact us if you have any questions.

1. Scope of Data Collection

7i78 collects certain personal information to provide services to its users. The purpose of this data collection is entirely legitimate and is carried out with the aim of improving service quality.

1.1 Directly Provided Information

Information you provide during registration, transactions, or communication includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport information (for identity verification)
• Financial transaction information (bKash, Nagad, Rocket, bank transfer)
• Account username and password (stored in encrypted form)
• Messages and complaints submitted via support chat

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device information
• Site access time, page visit history, and click patterns
• Information collected through cookies and similar tracking technologies
• Gaming activity logs and betting history

2. Purpose of Data Use

7i78 uses collected information only for specific and legitimate purposes. We never use your information for unauthorized purposes.

• Account Management: For registration, login, and account verification.
• Financial Transaction Processing: To complete deposit and withdrawal requests.
• Identity Verification: Age verification to prevent fraud and protect minors.
• Customer Support: To resolve your complaints and questions.
• Service Improvement: To enhance platform functionality and user experience.
• Security Assurance: To detect suspicious activity and prevent fraud.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify excessive gaming patterns and provide support.

3. Cookies and Tracking Technologies

7i78 uses cookies and similar technologies that improve your browsing experience and maintain the functionality of our services.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and language settings.
• Analytical Cookies: To monitor site usage and make improvements.

3.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some important platform functionality.

4. Data Storage and Security

Protecting your information is our highest priority. 7i78 applies industry-standard security measures to store all your personal and financial data.

4.1 Technical Protection

• All data is secured with SSL (Secure Socket Layer) encryption technology.
• Passwords are stored using high-grade hashing algorithms.
• Financial information is stored on separate encrypted servers.
• Regular security audits are conducted.
• Firewalls and monitoring systems are active to detect unauthorized access.

4.2 Data Retention Period

All your information is retained while your account remains active. Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements. After that period, the information is securely deleted.

5. Sharing Information with Third Parties

7i78 does not sell your personal information or provide it to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
• Identity Verification Services: With approved providers as part of the KYC process.
• Technology Partners: With service providers necessary for platform operation and security, under strict confidentiality agreements.
• Legal Obligations: In response to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: With authorized agencies to detect and prevent illegal activity.

All third-party partners are contractually obligated to maintain our privacy standards.

6. Your Rights

7i78 respects your rights regarding your information. You have the following rights:

6.1 Access and Correction

You may request to view the information collected about you at any time. If your information is incorrect or incomplete, you may request a correction. Send your request to [email protected].

6.2 Deletion Request

In certain circumstances you may request deletion of your information. However, some information may need to be retained due to legal obligations or ongoing disputes.

6.3 Objection to Processing

You may object to the processing of your information for specific purposes, particularly in relation to marketing communications.

6.4 Data Portability

You may request a copy of your information in a structured and commonly usable format.

7. Protection of Minors

7i78 strictly prohibits account registration and use of services by anyone under 21 years of age. If we learn that a minor is using our platform, their account will be closed immediately and all related information will be deleted. We apply an age verification process at the time of registration.

8. International Data Transfers

Our servers and data processing infrastructure may be located in various countries. Wherever your information is stored or processed, we ensure that the same standard of protection applies. We follow international data protection standards and maintain appropriate agreements with all partners.

9. Responsible Gaming and Data Use

7i78 places the highest importance on responsible gaming. Information related to your gaming activity is used for the following purposes:

• To identify excessive gaming patterns and provide necessary support.
• To enforce voluntarily set limits (deposit limits, time limits).
• To enforce and maintain self-exclusion requests.
• To share information as needed with responsible gaming service providers.

For more information, visit our Responsible Gaming page.

10. Changes to the Policy

7i78 reserves the right to amend this privacy policy at any time. If any significant changes are made, we will notify you by email or by publishing a notice on the platform. If you continue using our services after changes are made, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.

11. Relationship with Other Policies

This privacy policy complements our other policies. To fully understand the rules governing our services, please also read the following policies:

• Terms and Conditions — General terms of service use.
• Responsible Gaming — Guidelines on gaming limits and self-exclusion.
• FAQ — Answers to common questions.